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Which way ahead for Ed-Tech?

The Indian Ed-Tech industry has been growing rapidly since the Covid 19 pandemic and is expected to reach $4 billion by 2025 at a CAGR of 39.77% as per a 2021 IBEF report. However, in recent times there have been a lot of allegations regarding misrepresentation of deliverables and quality of content to students and their parents. As discontent rose, the Industry has taken appropriate action.
It has adopted the hybrid model to better reach out to students. A self-regulatory body called India Ed-Tech Consortium (IEC) has created a two-tier grievance redressal mechanism and has requested each member company to appoint a grievance redressal officer. How much have you benefitted from the process as reportedly all grievances till last month have been resolved?
Is soft touch regulations the practical way forward for many upcoming sectors including the Ed-Tech?
Do share your opinion with us.

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